Add Agentic Ops Spec 029: wire API, worker tick, T0/T1, staging stack.

Mounts agents router and schema init, adds VM123 checks, chat copilot,
Desk UI module, isolated docker-compose staging on ports 8180/8192,
and full spec documentation without touching production ports.

Co-authored-by: Cursor <cursoragent@cursor.com>

BACKLOG.md

@@ -123,7 +123,7 @@
 | **DESK-6** | P1 | Billing visibilidade 💳 (023 Fase 1) | ✅ |
 | **INT-1** | P2 | OTRS API bridge — Spec 011 | 📋 |
 | **DESK-3** | P2 | Kanban, SLA (após Spec 010) | 📋 → Spec 008 |
-| **AG-1** | P3 | Agentes IA + runbooks | 📋 |
+| **AG-1** | P1 | Agentes IA + runbooks (Spec 029) | 🔄 staging |
 
 ---
 

deploy/vm122-agentic-staging/deploy-staging.sh

@@ -0,0 +1,47 @@
+#!/bin/bash
+# Deploy homologação Agentic Ops — VM122 staging (portas 8180/8192)
+# NÃO altera produção em :8080/:8091
+set -euo pipefail
+
+STAGING_DIR="/opt/ligbox-ops-platform-staging"
+REPO="/opt/ligbox-spec-hub/repos/ligbox-ops-platform"
+BRANCH="${1:-029-agentic-ops-runbooks}"
+
+echo "==> Staging Agentic Ops branch=$BRANCH"
+
+mkdir -p "$STAGING_DIR" /var/lib/ligbox-ops-platform-staging
+
+# Sync código (symlinks api/frontend/worker do repo)
+rsync -a --delete \
+  --exclude '.git' --exclude 'chat-bruto' --exclude 'node_modules' \
+  "$REPO/projects/ops-desk/" "$STAGING_DIR/"
+
+rsync -a "$REPO/specs/" "$STAGING_DIR/specs/"
+
+cd "$STAGING_DIR"
+
+if [[ ! -f .env ]]; then
+  if [[ -f /opt/ligbox-ops-platform/.env ]]; then
+    cp /opt/ligbox-ops-platform/.env .env
+    sed -i 's|SQLITE_PATH=.*|SQLITE_PATH=/data/ops-staging.db|' .env
+    echo "AGENTIC_LLM_ENABLED=true" >> .env
+    echo "AGENTIC_SPECS_ROOT=/opt/ligbox-ops-platform/specs" >> .env
+  else
+    echo "ERRO: .env não encontrado — copie manualmente" >&2
+    exit 1
+  fi
+fi
+
+docker compose -f docker-compose.agentic-staging.yml up -d --build
+
+sleep 8
+echo "==> Health staging"
+curl -sf "http://10.10.10.122:8180/api/health" | head -c 200; echo
+curl -sf "http://10.10.10.122:8180/api/v1/agents/health" | head -c 300; echo
+
+TOKEN=$(grep OPS_INTERNAL_TOKEN .env | cut -d= -f2)
+curl -sf -X POST "http://10.10.10.122:8180/api/v1/agents/internal/tick" \
+  -H "X-Ops-Internal-Token: $TOKEN" | head -c 400; echo
+
+echo "==> Staging UI: http://10.10.10.122:8192"
+echo "==> Staging API: http://10.10.10.122:8180"

projects/ops-desk/api/app/agents/checks.py

@@ -1,6 +1,10 @@
 """T0/T1 checks — Spec 029."""
 from __future__ import annotations
-import os, sqlite3, time
+
+import os
+import sqlite3
+import time
+
 import httpx
 
 DESK = os.getenv("DESK_PUBLIC_URL", "https://desk.ligbox.com.br")
@@ -11,10 +15,13 @@ PFS_USER = os.getenv("PFSENSE_API_USER", "api_cursor")
 PFS_PASS = os.getenv("PFSENSE_API_PASSWORD", "805353")
 PVE = os.getenv("PVE_API_URL", "https://10.10.10.2:8006/api2/json")
 PVE_USER = os.getenv("PVE_USER", "root@pam")
-PVE_PASS = os.getenv("PVE_PASSWORD", "@betinplace")
+PVE_PASS = os.getenv("PVE_PASSWORD", "")
 PVE_NODE = os.getenv("PVE_NODE", "big1")
 VMIDS = [int(x) for x in os.getenv("AGENTIC_CRITICAL_VMIDS", "112,122,123,104").split(",") if x.strip()]
 OLLAMA = os.getenv("OLLAMA_BASE_URL", "http://10.10.10.123:11434").rstrip("/")
+VM123_IP = os.getenv("VM123_IP", "10.10.10.123")
+OPENPANEL_BRIDGE = os.getenv("OPENPANEL_BRIDGE_URL", f"http://{VM123_IP}:18087").rstrip("/")
+
 
 def _http(url, *, auth=None, max_ms=2500):
     t0 = time.perf_counter()
@@ -26,70 +33,234 @@ def _http(url, *, auth=None, max_ms=2500):
     except Exception as e:
         return {"ok": False, "error": str(e), "url": url}
 
+
 def check_desk_api_health():
-    r = _http(f"{DESK}/api/health")
+    r = _http(f"{DESK}/api/health", max_ms=4000)
-    return [] if r["ok"] else [{"severity":"high","category":"api","title":"Desk API health falhou","detail_md":str(r),"evidence":r,"human_action":"docker-compose logs api VM122"}]
+    return [] if r["ok"] else [
+        {
+            "severity": "high",
+            "category": "api",
+            "title": "Desk API health falhou",
+            "detail_md": str(r),
+            "evidence": r,
+            "human_action": "Verificar docker-compose api VM122",
+        }
+    ]
+
 
 def check_vm112_health():
     out = []
     r1 = _http(f"{VM112}/api/onboarding/health")
-    if not r1["ok"]: out.append({"severity":"high","category":"api","title":"VM112 API down","detail_md":str(r1),"evidence":r1,"human_action":"systemctl ligbox-wizard VM112"})
+    if not r1["ok"]:
+        out.append(
+            {
+                "severity": "high",
+                "category": "api",
+                "title": "VM112 API down",
+                "detail_md": str(r1),
+                "evidence": r1,
+                "human_action": "systemctl ligbox-wizard VM112",
+            }
+        )
     r2 = _http(WIZARD, max_ms=4000)
-    if not r2["ok"]: out.append({"severity":"warn","category":"api","title":"Portal /onboard falhou","detail_md":str(r2),"evidence":r2,"human_action":"Traefik + VM112"})
+    if not r2["ok"]:
+        out.append(
+            {
+                "severity": "warn",
+                "category": "api",
+                "title": "Portal /onboard falhou",
+                "detail_md": str(r2),
+                "evidence": r2,
+                "human_action": "Traefik CT114 + VM112",
+            }
+        )
     return out
 
+
 def check_pfsense_api():
     r = _http(PFS_URL, auth=(PFS_USER, PFS_PASS), max_ms=4000)
-    return [] if r["ok"] else [{"severity":"warn","category":"infra","title":"pfSense API falhou","detail_md":str(r),"evidence":r,"human_action":"firewall.itecnologys.com"}]
+    return [] if r["ok"] else [
+        {
+            "severity": "warn",
+            "category": "infra",
+            "title": "pfSense API falhou",
+            "detail_md": str(r),
+            "evidence": r,
+            "human_action": "Validar firewall.itecnologys.com via Traefik",
+        }
+    ]
+
 
 def check_funnel_stuck(conn, max_stuck=5):
     try:
-        c = conn.execute("SELECT COUNT(*) n FROM tickets WHERE status IN ('open','assisting','escalated') AND (subject LIKE '%onboarding%' OR payload LIKE '%onboarding%') AND datetime(created_at)<datetime('now','-24 hours')").fetchone()["n"]
+        c = conn.execute(
-        if c <= max_stuck: return []
+            "SELECT COUNT(*) n FROM tickets WHERE status IN ('open','assisting','escalated') "
-        return [{"severity":"warn","category":"code","title":f"Funil travado {c} tickets","detail_md":str(c),"evidence":{"count":c},"human_action":"ASM Spec 010"}]
+            "AND (subject LIKE '%onboarding%' OR payload LIKE '%onboarding%') "
+            "AND datetime(created_at)<datetime('now','-24 hours')"
+        ).fetchone()["n"]
+        if c <= max_stuck:
+            return []
+        return [
+            {
+                "severity": "warn",
+                "category": "code",
+                "title": f"Funil travado {c} tickets",
+                "detail_md": str(c),
+                "evidence": {"count": c},
+                "human_action": "Rever tickets onboarding — Spec 010 Assist",
+            }
+        ]
     except sqlite3.OperationalError:
         return []
 
+
 def check_integration_gap(ops_api_url, token):
-    if not token: return []
+    if not token:
+        return []
     try:
         with httpx.Client(timeout=15) as c:
             r = c.get(f"{ops_api_url}/api/v1/integrations/health", headers={"X-Ops-Internal-Token": token})
-        if r.status_code != 200: return []
+        if r.status_code != 200:
+            return []
         gap = (r.json().get("vm112_onboard") or {}).get("gap_minutes")
-        if gap is None or int(gap) <= 15: return []
+        if gap is None or int(gap) <= 15:
-        return [{"severity":"high","category":"infra","title":f"Gap webhook {int(gap)}min","detail_md":"VM112 sem eventos","evidence":{"gap":gap},"human_action":"Webhooks VM112→122"}]
+            return []
+        return [
+            {
+                "severity": "high",
+                "category": "infra",
+                "title": f"Gap webhook {int(gap)}min",
+                "detail_md": "VM112 sem eventos recentes",
+                "evidence": {"gap": gap},
+                "human_action": "Webhooks VM112→122",
+            }
+        ]
     except Exception:
         return []
 
+
 def check_proxmox_cluster():
+    if not PVE_PASS:
+        return []
     try:
         with httpx.Client(timeout=15, verify=False) as c:
             t = c.post(f"{PVE}/access/ticket", data={"username": PVE_USER, "password": PVE_PASS})
         if t.status_code != 200:
-            return [{"severity":"warn","category":"infra","title":"Proxmox auth falhou","detail_md":str(t.status_code),"evidence":{},"human_action":"PVE 10.10.10.2:8006"}]
+            return [
+                {
+                    "severity": "warn",
+                    "category": "infra",
+                    "title": "Proxmox auth falhou",
+                    "detail_md": str(t.status_code),
+                    "evidence": {},
+                    "human_action": "PVE 10.10.10.2:8006",
+                }
+            ]
         tok = t.json()["data"]["ticket"]
         bad = []
         with httpx.Client(timeout=15, verify=False) as c:
             for vmid in VMIDS:
-                r = c.get(f"{PVE}/nodes/{PVE_NODE}/qemu/{vmid}/status/current", headers={"Cookie": f"PVEAuthCookie={tok}"})
+                r = c.get(
+                    f"{PVE}/nodes/{PVE_NODE}/qemu/{vmid}/status/current",
+                    headers={"Cookie": f"PVEAuthCookie={tok}"},
+                )
                 st = r.json().get("data", {}).get("status") if r.status_code == 200 else "error"
-                if st != "running": bad.append({"vmid": vmid, "status": st})
+                if st != "running":
-        if not bad: return []
+                    bad.append({"vmid": vmid, "status": st})
-        return [{"severity":"critical","category":"infra","title":f"VMs paradas {bad}","detail_md":str(bad),"evidence":{"bad":bad},"human_action":"qm start no big1"}]
+        if not bad:
+            return []
+        return [
+            {
+                "severity": "critical",
+                "category": "infra",
+                "title": f"VMs paradas {bad}",
+                "detail_md": str(bad),
+                "evidence": {"bad": bad},
+                "human_action": "qm start no big1",
+            }
+        ]
     except Exception as e:
-        return [{"severity":"info","category":"infra","title":"Proxmox check erro","detail_md":str(e),"evidence":{},"human_action":""}]
+        return [
+            {
+                "severity": "info",
+                "category": "infra",
+                "title": "Proxmox check erro",
+                "detail_md": str(e),
+                "evidence": {},
+                "human_action": "",
+            }
+        ]
+
 
 def check_ollama_vm123():
     r = _http(f"{OLLAMA}/api/tags", max_ms=5000)
-    return [] if r["ok"] else [{"severity":"high","category":"infra","title":"Ollama VM123 offline","detail_md":str(r),"evidence":r,"human_action":"systemctl start ollama VM123"}]
+    return [] if r["ok"] else [
+        {
+            "severity": "high",
+            "category": "infra",
+            "title": "Ollama VM123 offline",
+            "detail_md": str(r),
+            "evidence": r,
+            "human_action": "systemctl start ollama VM123",
+        }
+    ]
+
+
+def check_vm123_finance_stack():
+    out = []
+    foss = _http(f"http://{VM123_IP}:8092/", max_ms=5000)
+    if not foss["ok"]:
+        out.append(
+            {
+                "severity": "high",
+                "category": "api",
+                "title": "FOSSBilling VM123 down",
+                "detail_md": str(foss),
+                "evidence": foss,
+                "human_action": "docker compose VM123 finance stack",
+            }
+        )
+    odoo = _http(f"http://{VM123_IP}:8069/web/login", max_ms=5000)
+    if not odoo["ok"]:
+        out.append(
+            {
+                "severity": "warn",
+                "category": "api",
+                "title": "Odoo VM123 inacessível",
+                "detail_md": str(odoo),
+                "evidence": odoo,
+                "human_action": "Verificar container Odoo VM123",
+            }
+        )
+    return out
+
+
+def check_vm123_openpanel_bridge():
+    r = _http(f"{OPENPANEL_BRIDGE}/health", max_ms=4000)
+    if r.get("status_code") == 404:
+        r = _http(OPENPANEL_BRIDGE, max_ms=4000)
+    return [] if r["ok"] else [
+        {
+            "severity": "warn",
+            "category": "api",
+            "title": "OpenPanel bridge VM123 falhou",
+            "detail_md": str(r),
+            "evidence": r,
+            "human_action": f"Bridge {OPENPANEL_BRIDGE}",
+        }
+    ]
+
 
 SCENARIO_RUNNERS = {
     "desk.api.health": lambda conn, **kw: check_desk_api_health(),
     "wizard.vm112.bundle": lambda conn, **kw: check_vm112_health(),
     "pfsense.api.system": lambda conn, **kw: check_pfsense_api(),
     "funnel.stuck.onboarding": lambda conn, **kw: check_funnel_stuck(conn),
-    "integration.webhook.gap": lambda conn, **kw: check_integration_gap(kw.get("ops_api_url",""), kw.get("internal_token","")),
+    "integration.webhook.gap": lambda conn, **kw: check_integration_gap(
+        kw.get("ops_api_url", ""), kw.get("internal_token", "")
+    ),
     "proxmox.cluster": lambda conn, **kw: check_proxmox_cluster(),
     "ollama.vm123.health": lambda conn, **kw: check_ollama_vm123(),
+    "vm123.finance.stack": lambda conn, **kw: check_vm123_finance_stack(),
+    "vm123.openpanel.bridge": lambda conn, **kw: check_vm123_openpanel_bridge(),
 }

projects/ops-desk/api/app/agents/llm_client.py

@@ -1,12 +1,16 @@
-"""Ollama VM123 + fallback — Spec 029 T1."""
+"""Ollama VM123 + fallback — Spec 029 T0/T1."""
 from __future__ import annotations
+
 import os
+
 import httpx
 
 OLLAMA_BASE_URL = os.getenv("OLLAMA_BASE_URL", "http://10.10.10.123:11434").rstrip("/")
 AGENTIC_LLM_MODEL = os.getenv("AGENTIC_LLM_MODEL", "qwen2.5:7b-instruct")
+AGENTIC_EMBED_MODEL = os.getenv("AGENTIC_EMBED_MODEL", "nomic-embed-text")
 AGENTIC_LLM_ENABLED = os.getenv("AGENTIC_LLM_ENABLED", "false").lower() in ("1", "true", "yes")
 
+
 def ollama_available() -> bool:
     try:
         with httpx.Client(timeout=3.0) as c:
@@ -14,25 +18,70 @@ def ollama_available() -> bool:
     except Exception:
         return False
 
-def advise_human_action(*, finding_title: str, finding_detail: str, kb_snippets: list[str] | None = None) -> tuple[str, str]:
+
-    prompt = (
+def _chat(prompt: str, *, system: str | None = None, max_tokens: int = 800) -> tuple[str, str]:
-        "Advisor Agentic Ops Ligbox. Português BR, máx 6 frases. O que fazer AGORA?\n"
+    if not AGENTIC_LLM_ENABLED or not ollama_available():
-        f"Problema: {finding_title}\nDetalhe: {finding_detail}\nKB: {'---'.join(kb_snippets or [])[:2500] or 'N/A'}"
+        return ("", "t0")
-    )
+    messages = []
-    if not AGENTIC_LLM_ENABLED:
+    if system:
-        return (f"Investigar manualmente: {finding_title}", "t0")
+        messages.append({"role": "system", "content": system})
-    if ollama_available():
+    messages.append({"role": "user", "content": prompt})
     try:
-            with httpx.Client(timeout=90.0) as c:
+        with httpx.Client(timeout=120.0) as c:
-                r = c.post(f"{OLLAMA_BASE_URL}/api/chat", json={
+            r = c.post(
-                    "model": AGENTIC_LLM_MODEL,
+                f"{OLLAMA_BASE_URL}/api/chat",
-                    "messages": [{"role": "user", "content": prompt}],
+                json={"model": AGENTIC_LLM_MODEL, "messages": messages, "stream": False},
-                    "stream": False,
+            )
-                })
         if r.status_code == 200:
             txt = (r.json().get("message") or {}).get("content", "").strip()
             if txt:
                 return txt, AGENTIC_LLM_MODEL
     except Exception:
         pass
-    return (f"Rever logs e specs para: {finding_title}", "t0-fallback")
+    return ("", "t0-fallback")
+
+
+def advise_human_action(
+    *, finding_title: str, finding_detail: str, kb_snippets: list[str] | None = None
+) -> tuple[str, str]:
+    prompt = (
+        "Advisor Agentic Ops Ligbox. Português BR, máx 6 frases. O que fazer AGORA?\n"
+        f"Problema: {finding_title}\nDetalhe: {finding_detail}\n"
+        f"KB: {'---'.join(kb_snippets or [])[:2500] or 'N/A'}"
+    )
+    txt, model = _chat(prompt)
+    if txt:
+        return txt, model
+    return (f"Investigar manualmente: {finding_title}", "t0")
+
+
+def chat_context(
+    *,
+    question: str,
+    kb_snippets: list[str] | None = None,
+    findings_summary: str | None = None,
+    user_role: str = "technician",
+) -> tuple[str, str]:
+    """T1 — resposta contextual para janela Desk / bot interno."""
+    system = (
+        "És o copiloto Agentic Ops da Ligbox (VM112 wizard, VM122 Desk, VM123 finance). "
+        "Responde em português BR, objectivo, com passos acionáveis. "
+        "Nunca inventes credenciais. Se não souberes, diz o que verificar."
+    )
+    ctx = []
+    if findings_summary:
+        ctx.append(f"Findings abertos:\n{findings_summary[:2000]}")
+    if kb_snippets:
+        ctx.append("KB:\n" + "\n---\n".join(kb_snippets[:6])[:4000])
+    prompt = (
+        f"Perfil utilizador: {user_role}\n"
+        f"Contexto ops:\n{chr(10).join(ctx) or 'N/A'}\n\n"
+        f"Pergunta: {question}"
+    )
+    txt, model = _chat(prompt, system=system)
+    if txt:
+        return txt, model
+    return (
+        "Modo T0 activo — LLM indisponível. Consulte findings e audit log no painel Agentic Ops.",
+        "t0",
+    )

projects/ops-desk/api/app/agents/registry.py

@@ -16,5 +16,7 @@ def load_registry() -> list[dict]:
         {"id": "funnel.stuck.onboarding", "title": "Funil travado", "severity_default": "warn"},
         {"id": "integration.webhook.gap", "title": "Gap webhook VM112", "severity_default": "high"},
         {"id": "proxmox.cluster", "title": "Proxmox VMs críticas", "severity_default": "critical"},
-        {"id": "ollama.vm123.health", "title": "Ollama VM123", "severity_default": "high"},
+        {"id": "ollama.vm123.health", "title": "Ollama VM123", "severity_default": "high", "agent_id": "sentinel"},
+        {"id": "vm123.finance.stack", "title": "VM123 Finance Stack", "severity_default": "high", "agent_id": "sentinel"},
+        {"id": "vm123.openpanel.bridge", "title": "OpenPanel Bridge VM123", "severity_default": "warn", "agent_id": "sentinel"},
     ]

projects/ops-desk/api/app/agents/routes.py

@@ -1,63 +1,145 @@
 """Agentic API — Spec 029."""
 from __future__ import annotations
+
 from datetime import datetime, timezone
+
 from fastapi import APIRouter, Depends, HTTPException, Query
+from pydantic import BaseModel, Field
+
 from app import auth
 from app.agents import llm_client, runner, store
 
 router = APIRouter(prefix="/api/v1/agents", tags=["agents"])
 
+
 def _db():
     conn = auth.db()
-    try: yield conn
+    try:
-    finally: conn.close()
+        yield conn
+    finally:
+        conn.close()
+
 
 def _ops_view(user):
-    if user.role not in ("super_admin","ops_lead","technician","noc","agentic_operator"):
+    if user.role not in (
+        "super_admin",
+        "ops_lead",
+        "technician",
+        "noc",
+        "agentic_operator",
+        "developer",
+        "devops",
+        "security_analyst",
+    ):
         raise HTTPException(403, "insufficient permissions")
 
+
+class ChatRequest(BaseModel):
+    question: str = Field(..., min_length=2, max_length=4000)
+    include_findings: bool = True
+
+
 @router.get("/health")
 def agents_health():
-    return {"status":"ok","tier":"t1" if llm_client.AGENTIC_LLM_ENABLED else "t0",
+    return {
-            "ollama": llm_client.ollama_available(), "ollama_url": llm_client.OLLAMA_BASE_URL,
+        "status": "ok",
-            "model": llm_client.AGENTIC_LLM_MODEL}
+        "tier": "t1" if llm_client.AGENTIC_LLM_ENABLED else "t0",
+        "ollama": llm_client.ollama_available(),
+        "ollama_url": llm_client.OLLAMA_BASE_URL,
+        "model": llm_client.AGENTIC_LLM_MODEL,
+        "embed_model": llm_client.AGENTIC_EMBED_MODEL,
+    }
+
 
 @router.get("/scenarios")
 def list_scenarios(user=Depends(auth.get_current_user), conn=Depends(_db)):
-    _ops_view(user); runner.sync_registry(conn); conn.commit()
+    _ops_view(user)
+    runner.sync_registry(conn)
+    conn.commit()
     return {"scenarios": store.list_scenarios(conn)}
 
+
 @router.get("/findings")
-def list_findings(user=Depends(auth.get_current_user), conn=Depends(_db), severity: str|None=None, limit: int=Query(50, ge=1, le=200), open_only: bool=True):
+def list_findings(
+    user=Depends(auth.get_current_user),
+    conn=Depends(_db),
+    severity: str | None = None,
+    limit: int = Query(50, ge=1, le=200),
+    open_only: bool = True,
+):
     _ops_view(user)
     return {"findings": store.list_findings(conn, severity=severity, limit=limit, open_only=open_only)}
 
+
 @router.post("/findings/{finding_id}/ack")
 def ack_finding(finding_id: int, user=Depends(auth.get_current_user), conn=Depends(_db)):
     _ops_view(user)
     if not conn.execute("SELECT id FROM agent_findings WHERE id=?", (finding_id,)).fetchone():
         raise HTTPException(404, "not found")
     now = datetime.now(timezone.utc).isoformat()
-    conn.execute("UPDATE agent_findings SET acknowledged_at=?, acknowledged_by=? WHERE id=?", (now, user.username, finding_id))
+    conn.execute(
+        "UPDATE agent_findings SET acknowledged_at=?, acknowledged_by=? WHERE id=?",
+        (now, user.username, finding_id),
+    )
     store.log_event(conn, event_type="finding.ack", message=f"#{finding_id}", payload={"by": user.username})
     conn.commit()
     return {"ok": True, "id": finding_id}
 
+
 @router.get("/action-log")
 def action_log(user=Depends(auth.get_current_user), conn=Depends(_db), limit: int = Query(100, ge=1, le=500)):
     _ops_view(user)
     return {"events": store.list_action_log(conn, limit=limit)}
 
+
 @router.post("/runs/{scenario_id}")
 def trigger_run(scenario_id: str, user=Depends(auth.get_current_user), conn=Depends(_db)):
-    if user.role not in ("super_admin","ops_lead"): raise HTTPException(403, "insufficient permissions")
+    if user.role not in ("super_admin", "ops_lead", "agentic_operator"):
+        raise HTTPException(403, "insufficient permissions")
     r = runner.run_scenario(conn, scenario_id, trigger=f"manual:{user.username}")
-    conn.commit(); return r
+    conn.commit()
+    return r
+
+
+@router.post("/chat")
+def agent_chat(body: ChatRequest, user=Depends(auth.get_current_user), conn=Depends(_db)):
+    """T1 context window — copiloto ops para utilizadores Desk."""
+    _ops_view(user)
+    kb = store.search_kb(conn, body.question)
+    findings_summary = ""
+    if body.include_findings:
+        open_f = store.list_findings(conn, limit=8, open_only=True)
+        if open_f:
+            findings_summary = "\n".join(
+                f"- [{f['severity']}] {f['title']}: {f.get('suggested_human_action') or ''}" for f in open_f
+            )
+    answer, model = llm_client.chat_context(
+        question=body.question,
+        kb_snippets=[k["snippet"] for k in kb],
+        findings_summary=findings_summary,
+        user_role=user.role,
+    )
+    store.log_event(
+        conn,
+        event_type="chat.query",
+        message=body.question[:120],
+        agent_id="advisor",
+        payload={"user": user.username, "model": model},
+    )
+    conn.commit()
+    return {"answer": answer, "model": model, "kb_hits": len(kb)}
+
 
 @router.post("/internal/tick")
 def internal_tick(user=Depends(auth.require_internal_or_user), conn=Depends(_db)):
     kb = runner.index_specs_kb(conn)
     result = runner.run_all_enabled(conn, trigger="cron")
-    store.log_event(conn, event_type="tick.complete", message=f"kb={kb} runs={result['total']}", payload={"kb": kb, **result})
+    store.log_event(
+        conn,
+        event_type="tick.complete",
+        message=f"kb={kb} runs={result['total']}",
+        agent_id="orchestrator",
+        payload={"kb": kb, **result},
+    )
     conn.commit()
     return {"ok": True, "kb_indexed": kb, **result}

projects/ops-desk/api/app/agents/runner.py

@@ -28,11 +28,14 @@ def index_specs_kb(conn):
 
 def run_scenario(conn, scenario_id, *, trigger="cron"):
     sc = store.get_scenario(conn, scenario_id)
-    if not sc: return {"ok": False, "error": "not found"}
+    if not sc:
+        return {"ok": False, "error": "not found"}
+    agent_id = (sc.get("config") or {}).get("agent_id") or sc.get("agent_id") or "sentinel"
     fn = checks.SCENARIO_RUNNERS.get(scenario_id)
-    if not fn: return {"ok": False, "error": "no runner"}
+    if not fn:
+        return {"ok": False, "error": "no runner"}
     run_id = store.create_run(conn, scenario_id, trigger)
-    store.log_event(conn, event_type="run.start", message=scenario_id, run_id=run_id)
+    store.log_event(conn, event_type="run.start", message=scenario_id, run_id=run_id, agent_id=agent_id)
     raw = fn(conn, ops_api_url=OPS_API, internal_token=TOKEN)
     fids = []
     for f in raw:
@@ -50,10 +53,10 @@ def run_scenario(conn, scenario_id, *, trigger="cron"):
         fids.append(fid)
         if f.get("severity") in ("high", "critical"):
             notify.notify_finding({**f, "suggested_human_action": human})
-        store.log_event(conn, event_type="finding.created", message=f.get("title",""), run_id=run_id, payload={"id": fid})
+        store.log_event(conn, event_type="finding.created", message=f.get("title",""), run_id=run_id, payload={"id": fid}, agent_id=agent_id)
     status = "ok" if not raw else "degraded"
     store.finish_run(conn, run_id, status=status, summary=f"{len(raw)} finding(s)" if raw else "healthy")
-    store.log_event(conn, event_type="run.finish", message=status, run_id=run_id)
+    store.log_event(conn, event_type="run.finish", message=status, run_id=run_id, agent_id=agent_id)
     return {"ok": True, "run_id": run_id, "scenario_id": scenario_id, "status": status, "findings_count": len(raw), "finding_ids": fids}
 
 def run_all_enabled(conn, trigger="cron"):

projects/ops-desk/api/app/agents/scenarios/registry.yaml

@@ -3,21 +3,36 @@ scenarios:
   - id: desk.api.health
     title: Desk VM122 API
     severity_default: high
+    agent_id: sentinel
   - id: wizard.vm112.bundle
     title: VM112 Wizard
     severity_default: high
+    agent_id: sentinel
   - id: pfsense.api.system
     title: pfSense API
     severity_default: warn
+    agent_id: sentinel
   - id: funnel.stuck.onboarding
     title: Funil travado
     severity_default: warn
+    agent_id: dispatcher
   - id: integration.webhook.gap
     title: Gap webhook VM112
     severity_default: high
+    agent_id: sentinel
   - id: proxmox.cluster
     title: Proxmox VMs críticas
     severity_default: critical
+    agent_id: sentinel
   - id: ollama.vm123.health
     title: Ollama VM123
     severity_default: high
+    agent_id: sentinel
+  - id: vm123.finance.stack
+    title: VM123 Finance Stack
+    severity_default: high
+    agent_id: sentinel
+  - id: vm123.openpanel.bridge
+    title: OpenPanel Bridge VM123
+    severity_default: warn
+    agent_id: sentinel

projects/ops-desk/api/app/main.py

@@ -28,6 +28,8 @@ from app.billing_routes import router as billing_router
 from app.security_routes import router as security_router
 from app.infra_stack_routes import router as infra_stack_router
 from app.vm123.routes import router as vm123_router
+from app.agents.routes import router as agents_router
+from app.agents.store import init_agent_schema
 from app.collectors.base import run_audit
 from app.permissions import (
     can_assign_ticket,
@@ -117,7 +119,7 @@ ASSIST_LIFECYCLE_EVENTS = frozenset({"onboarding.assist.started", "onboarding.as
 
 TICKET_ACTIVE_STATUSES = frozenset({"open", "escalated", "assisting", "resolved"})
 
-app = FastAPI(title="Ligbox Ops Platform API", version="0.9.0-desk-assist")
+app = FastAPI(title="Ligbox Ops Platform API", version="0.9.7-spec029-agentic")
 app.add_middleware(CORSMiddleware, allow_origins=["*"], allow_methods=["*"], allow_headers=["*"])
 app.include_router(auth_router)
 app.include_router(registration_router)
@@ -133,6 +135,7 @@ app.include_router(migration_router)
 app.include_router(billing_router)
 app.include_router(infra_stack_router)
 app.include_router(vm123_router)
+app.include_router(agents_router)
 
 TICKET_COLUMNS = "id,tenant_id,subject,status,payload,created_at,assigned_to,assigned_at,session_id,assist_mode,assisted_by,assisted_at,client_paused"
 
@@ -185,6 +188,7 @@ def init_db():
 
         init_purge_jobs_schema(conn)
         init_purge_auth_schema(conn)
+        init_agent_schema(conn)
         conn.execute("PRAGMA journal_mode=WAL")
         conn.execute("PRAGMA busy_timeout=30000")
         conn.commit()

projects/ops-desk/api/app/modules/registry.py

@@ -47,6 +47,13 @@ MODULES: tuple[ModuleDef, ...] = (
         description="Painel visual SOC VM112→VM122.",
         nav_views=("infra2",),
     ),
+    ModuleDef(
+        id="agentic-ops",
+        label="Agentic Ops",
+        description="Vigilância 24/7, findings, advisor IA e contexto ops (Spec 029).",
+        nav_views=("agentic-ops",),
+        default_enabled=True,
+    ),
     ModuleDef(
         id="funnel-timing",
         label="Relógio por fase",
@@ -135,6 +142,29 @@ MODULES: tuple[ModuleDef, ...] = (
 
 MODULE_BY_ID = {m.id: m for m in MODULES}
 
+# Spec 027 + 029 — módulos ON por defeito na activação
+ROLE_MODULE_DEFAULTS: dict[str, frozenset[str]] = {
+    "sales_admin": frozenset(
+        {"core", "leads", "funnel-timing", "overview-home", "billing-recurrence", "tenants"}
+    ),
+    "sales_support": frozenset({"core", "leads", "funnel-timing", "overview-home", "tenants"}),
+    "finance": frozenset({"core", "overview-home", "billing-recurrence", "events"}),
+    "marketing": frozenset({"core", "leads", "funnel-timing", "overview-home"}),
+    "seo": frozenset({"core", "funnel-timing", "overview-home", "leads"}),
+    "developer": frozenset({"core", "events", "infra", "overview", "agentic-ops"}),
+    "devops": frozenset({"core", "infra", "infra2-soc", "overview-home", "events", "agentic-ops"}),
+    "security_analyst": frozenset({"core", "infra2-soc", "wazuh-soc", "events", "agentic-ops"}),
+    "content_editor": frozenset({"core"}),
+    "agentic_operator": frozenset({"core", "overview", "events", "infra2-soc", "agentic-ops"}),
+}
+
+
+def role_module_defaults(role: str) -> frozenset[str] | None:
+    """None = roles ops legacy (003) — respeitam só toggles globais."""
+    if role in ("super_admin", "ops_lead", "technician", "noc"):
+        return None
+    return ROLE_MODULE_DEFAULTS.get(role, frozenset({"core"}))
+
 
 def all_module_ids() -> list[str]:
     return [m.id for m in MODULES]

projects/ops-desk/api/requirements.txt

@@ -6,3 +6,4 @@ python-jose[cryptography]==3.3.0
 passlib[bcrypt]==1.7.4
 bcrypt==4.2.1
 pyotp==2.9.0
+pyyaml==6.0.2

projects/ops-desk/api/tests/test_agents_029.py

@@ -0,0 +1,26 @@
+"""Tests Agentic Ops — Spec 029."""
+from __future__ import annotations
+
+import sqlite3
+
+from app.agents import checks, registry, store
+
+
+def test_registry_has_vm123_scenarios():
+    scenarios = registry.load_registry()
+    ids = {s["id"] for s in scenarios}
+    assert "ollama.vm123.health" in ids
+    assert "vm123.finance.stack" in ids
+
+
+def test_agent_schema_init():
+    conn = sqlite3.connect(":memory:")
+    store.init_agent_schema(conn)
+    tables = {r[0] for r in conn.execute("SELECT name FROM sqlite_master WHERE type='table'")}
+    assert "agent_findings" in tables
+    assert "agent_scenarios" in tables
+
+
+def test_desk_health_check_returns_list():
+    result = checks.check_desk_api_health()
+    assert isinstance(result, list)

projects/ops-desk/docker-compose.agentic-staging.yml

@@ -0,0 +1,46 @@
+# Staging Agentic Ops — isolado da produção VM122
+# Portas: API 8180, Frontend 8192, Redis interno
+# Dados: /var/lib/ligbox-ops-platform-staging (separado)
+
+version: "3.8"
+services:
+  redis-staging:
+    image: redis:7-alpine
+    restart: unless-stopped
+    command: redis-server --maxmemory 64mb --maxmemory-policy allkeys-lru
+    networks: [agentic-staging]
+  api-staging:
+    build: ./api
+    restart: unless-stopped
+    env_file: .env
+    environment:
+      SQLITE_PATH: /data/ops-staging.db
+      REDIS_URL: redis://redis-staging:6379/0
+      OPS_API_URL: http://api-staging:8080
+    volumes:
+      - /var/lib/ligbox-ops-platform-staging:/data
+      - ./specs:/opt/ligbox-ops-platform/specs:ro
+    ports:
+      - "10.10.10.122:8180:8080"
+    depends_on: [redis-staging]
+    networks: [agentic-staging]
+  worker-staging:
+    build: ./worker
+    restart: unless-stopped
+    env_file: .env
+    environment:
+      OPS_API_URL: http://api-staging:8080
+      REDIS_URL: redis://redis-staging:6379/0
+      AGENTIC_INTERVAL_SEC: "300"
+    depends_on: [redis-staging, api-staging]
+    networks: [agentic-staging]
+  frontend-staging:
+    build: ./frontend
+    restart: unless-stopped
+    ports:
+      - "10.10.10.122:8192:80"
+    depends_on: [api-staging]
+    networks: [agentic-staging]
+networks:
+  agentic-staging:
+    driver: bridge

projects/ops-desk/frontend/assets/agentic-ops.js

@@ -1,13 +1,22 @@
 (function () {
   const esc = (s) => String(s ?? '').replace(/&/g,'&amp;').replace(/</g,'&lt;').replace(/>/g,'&gt;');
+
   async function api(path, opts = {}) {
-    const h = { ...(opts.headers || {}) };
+    const h = { ...(opts.headers || {}), 'Content-Type': 'application/json' };
     const t = window.DeskAuth?.getToken?.();
     if (t) h.Authorization = `Bearer ${t}`;
     const r = await fetch(`/api/v1/agents${path}`, { ...opts, headers: h });
-    if (!r.ok) throw new Error(`${r.status}`);
+    if (!r.ok) {
+      const err = await r.text();
+      throw new Error(`${r.status} ${err.slice(0, 200)}`);
+    }
     return r.json();
   }
+
+  async function sendChat(question) {
+    return api('/chat', { method: 'POST', body: JSON.stringify({ question, include_findings: true }) });
+  }
+
   async function renderAgenticOps() {
     const el = document.getElementById('agentic-ops-content');
     if (!el) return;
@@ -17,16 +26,63 @@
         api('/health'), api('/scenarios'), api('/findings?limit=30'), api('/action-log?limit=40'),
       ]);
       const tier = health.tier === 't1' ? 'T1 LLM' : 'T0';
-      const ollama = health.ollama ? '<span class="pill pill-ok">Ollama OK</span>' : '<span class="pill pill-warn">Ollama offline</span>';
+      const ollama = health.ollama
-      const sRows = (scenarios.scenarios || []).map(s => `<tr><td><code>${esc(s.id)}</code></td><td>${esc(s.title)}</td><td>${esc(s.last_run_status||'—')}</td><td class="ticket-meta">${esc(s.last_run_at||'—')}</td></tr>`).join('');
+        ? `<span class="pill pill-ok">Ollama OK · ${esc(health.model || '')}</span>`
-      const fRows = (findings.findings || []).map(f => `<article class="card agentic-finding"><h3>${esc(f.title)} <span class="pill">${esc(f.severity)}</span></h3><p class="ticket-meta">${esc(f.created_at)}</p>${f.suggested_human_action?`<p><strong>Acção:</strong> ${esc(f.suggested_human_action)}</p>`:''}<button type="button" class="btn btn-ghost btn-sm" data-ack="${f.id}">Marcar visto</button></article>`).join('') || '<p class="empty">Sem findings abertos.</p>';
+        : '<span class="pill pill-warn">Ollama offline — modo T0</span>';
-      const lRows = (log.events || []).map(e => `<tr><td class="ticket-meta">${esc(e.ts)}</td><td><code>${esc(e.event_type)}</code></td><td>${esc(e.message)}</td></tr>`).join('');
+      const sRows = (scenarios.scenarios || []).map(s =>
-      el.innerHTML = `<div class="toolbar agentic-toolbar"><div><h2>Agentic Ops</h2><p class="ticket-meta">Spec 029 · ${tier} ${ollama}</p></div><button type="button" class="btn btn-primary btn-sm" id="btn-agentic-refresh">Actualizar</button></div><div class="agentic-grid"><div class="card"><h3>Cenários</h3><table class="data-table"><thead><tr><th>ID</th><th>Título</th><th>Último</th><th>Quando</th></tr></thead><tbody>${sRows}</tbody></table></div><div class="agentic-findings-col"><h3>Findings</h3>${fRows}</div></div><section class="card" style="margin-top:1rem"><h3>Audit log</h3><table class="data-table data-table-compact"><thead><tr><th>Quando</th><th>Evento</th><th>Mensagem</th></tr></thead><tbody>${lRows}</tbody></table></section>`;
+        `<tr><td><code>${esc(s.id)}</code></td><td>${esc(s.title)}</td><td>${esc(s.last_run_status||'—')}</td><td class="ticket-meta">${esc(s.last_run_at||'—')}</td></tr>`
+      ).join('');
+      const fRows = (findings.findings || []).map(f =>
+        `<article class="card agentic-finding"><h3>${esc(f.title)} <span class="pill">${esc(f.severity)}</span></h3>`
+        + `<p class="ticket-meta">${esc(f.created_at)}</p>`
+        + (f.suggested_human_action ? `<p><strong>Acção:</strong> ${esc(f.suggested_human_action)}</p>` : '')
+        + `<button type="button" class="btn btn-ghost btn-sm" data-ack="${f.id}">Marcar visto</button></article>`
+      ).join('') || '<p class="empty">Sem findings abertos.</p>';
+      const lRows = (log.events || []).map(e =>
+        `<tr><td class="ticket-meta">${esc(e.ts)}</td><td><code>${esc(e.event_type)}</code></td><td>${esc(e.message)}</td></tr>`
+      ).join('');
+      el.innerHTML = `
+        <div class="toolbar agentic-toolbar">
+          <div><h2>Agentic Ops</h2><p class="ticket-meta">Spec 029 · ${tier} ${ollama}</p></div>
+          <button type="button" class="btn btn-primary btn-sm" id="btn-agentic-refresh">Actualizar</button>
+        </div>
+        <div class="agentic-grid">
+          <div class="card"><h3>Cenários</h3>
+            <table class="data-table"><thead><tr><th>ID</th><th>Título</th><th>Último</th><th>Quando</th></tr></thead><tbody>${sRows}</tbody></table>
+          </div>
+          <div class="agentic-findings-col"><h3>Findings</h3>${fRows}</div>
+        </div>
+        <section class="card agentic-chat-card" style="margin-top:1rem">
+          <h3>Copiloto Ops (T1)</h3>
+          <p class="ticket-meta">Pergunte sobre infra, VM123, findings ou procedimentos — resposta contextual pt-BR.</p>
+          <div class="agentic-chat-box">
+            <textarea id="agentic-chat-input" rows="3" placeholder="Ex.: O que fazer se Ollama VM123 estiver offline?" class="input"></textarea>
+            <button type="button" class="btn btn-primary btn-sm" id="btn-agentic-chat">Perguntar</button>
+          </div>
+          <div id="agentic-chat-answer" class="agentic-chat-answer" hidden></div>
+        </section>
+        <section class="card" style="margin-top:1rem"><h3>Audit log</h3>
+          <table class="data-table data-table-compact"><thead><tr><th>Quando</th><th>Evento</th><th>Mensagem</th></tr></thead><tbody>${lRows}</tbody></table>
+        </section>`;
       el.querySelector('#btn-agentic-refresh')?.addEventListener('click', renderAgenticOps);
       el.querySelectorAll('[data-ack]').forEach(btn => btn.addEventListener('click', async () => {
         await api(`/findings/${btn.dataset.ack}/ack`, { method: 'POST' });
         await renderAgenticOps();
       }));
+      el.querySelector('#btn-agentic-chat')?.addEventListener('click', async () => {
+        const input = el.querySelector('#agentic-chat-input');
+        const out = el.querySelector('#agentic-chat-answer');
+        const q = (input?.value || '').trim();
+        if (!q) return;
+        out.hidden = false;
+        out.innerHTML = '<p class="loading">A pensar…</p>';
+        try {
+          const res = await sendChat(q);
+          out.innerHTML = `<p><strong>Resposta</strong> <span class="ticket-meta">(${esc(res.model)})</span></p><p>${esc(res.answer)}</p>`;
+        } catch (err) {
+          out.innerHTML = `<p class="error">${esc(err.message)}</p>`;
+        }
+      });
     } catch (err) {
       el.innerHTML = `<p class="error">Erro: ${esc(err.message)}</p>`;
     }

projects/ops-desk/frontend/assets/app.js

@@ -76,6 +76,7 @@ const views = {
   'email-migration': document.getElementById('view-email-migration'),
   infra: document.getElementById('view-infra'),
   infra2: document.getElementById('view-infra2'),
+  'agentic-ops': document.getElementById('view-agentic-ops'),
   messages: document.getElementById('view-messages'),
   admin: document.getElementById('view-admin'),
   account: document.getElementById('view-account'),
@@ -210,6 +211,7 @@ function setView(name) {
     tenants: 'Tenants',
     infra: 'INFRA CODE',
     infra2: 'SOC — Infra 2',
+    'agentic-ops': 'Agentic Ops',
     messages: 'Mensagens — pedidos de cadastro',
     admin: 'Administradores',
     account: 'Minha conta',
@@ -225,6 +227,7 @@ function setView(name) {
     tenants: 'Operações Ligbox — onboarding, tickets e monitoramento',
     infra: 'Infrastructure as Code — stack VMs 112, 114, 122, 123, 130',
     infra2: 'Centro de operações — monitoramento visual VM112 → VM122 em tempo quase real',
+    'agentic-ops': 'Vigilância 24/7, findings, advisor IA e copiloto ops (Spec 029)',
     messages: 'Operações Ligbox — onboarding, tickets e monitoramento',
     admin: 'Operações Ligbox — onboarding, tickets e monitoramento',
     account: 'Operações Ligbox — onboarding, tickets e monitoramento',
@@ -4221,6 +4224,7 @@ async function refresh(options = {}) {
   if (state.view === 'tenants') await renderTenants();
   if (state.view === 'infra') await renderInfra();
   if (state.view === 'infra2') await renderInfra2();
+  if (state.view === 'agentic-ops' && window.renderAgenticOps) await window.renderAgenticOps();
   if (state.view === 'messages') await renderMessages();
   if (state.view === 'admin') await renderAdmin();
   if (state.view === 'modules') await renderModules();

projects/ops-desk/frontend/index.html

@@ -225,6 +225,10 @@
           <span class="nav-icon-wrap" aria-hidden="true"><svg class="nav-icon-svg"><use href="#icon-infra2"/></svg></span>
           <span class="nav-label">Infra 2 <span class="nav-badge-new">SOC</span></span>
         </button>
+        <button type="button" data-view="agentic-ops" data-module="agentic-ops" id="nav-agentic-ops" class="nav-item nav-item-agentic">
+          <span class="nav-icon-wrap" aria-hidden="true"><svg class="nav-icon-svg"><use href="#icon-infra"/></svg></span>
+          <span class="nav-label">Agentic Ops</span>
+        </button>
         <button type="button" data-view="account" data-module="core" id="nav-account" class="nav-item nav-item-account">
           <span class="nav-icon-wrap" aria-hidden="true"><svg class="nav-icon-svg"><use href="#icon-account"/></svg></span>
           <span class="nav-label">Minha conta</span>
@@ -326,6 +330,10 @@
         <div id="infra2-content"><p class="loading">Carregando SOC…</p></div>
       </section>
 
+      <section id="view-agentic-ops" class="view">
+        <div id="agentic-ops-content"><p class="loading">Carregando Agentic Ops…</p></div>
+      </section>
+
       <section id="view-account" class="view">
         <div id="account-content"><p class="loading">Carregando…</p></div>
       </section>
@@ -434,7 +442,8 @@
   <script src="/assets/desk-live-stub.js?v=20260619tickets2"></script>
   <script src="/assets/tickets-workspace.js?v=20260619tickets2"></script>
   <script src="/assets/tickets-detail-panel.js?v=20260619tickets2"></script>
-  <script src="/assets/servicos.js?v=20260619tickets2"></script>
+  <script src="/assets/servicos.js?v=20260620agentic"></script>
-  <script src="/assets/app.js?v=20260619tickets2"></script>
+  <script src="/assets/agentic-ops.js?v=20260620agentic"></script>
+  <script src="/assets/app.js?v=20260620agentic"></script>
 </body>
 </html>

projects/ops-desk/worker/worker.py

@@ -14,6 +14,7 @@ WORKER_INTERVAL = int(os.getenv("WORKER_INTERVAL", "120"))
 AUDIT_INTERVAL_SEC = int(os.getenv("AUDIT_INTERVAL_SEC", "600"))
 LEAD_SYNC_INTERVAL_SEC = int(os.getenv("LEAD_SYNC_INTERVAL_SEC", "900"))
 WEBHOOK_GAP_ALERT_MIN = int(os.getenv("WEBHOOK_GAP_ALERT_MIN", "15"))
+AGENTIC_INTERVAL_SEC = int(os.getenv("AGENTIC_INTERVAL_SEC", "300"))
 OPS_NTFY_TOPIC = os.getenv("DESK_OPS_NTFY_TOPIC", "").strip()
 
 
@@ -40,6 +41,21 @@ def poll_vm112() -> None:
         print(f"[worker] vm112 ERROR: {exc}", flush=True)
 
 
+def agentic_tick() -> None:
+    """Spec 029 — run all agent scenarios (T0 checks + T1 advisor)."""
+    if not OPS_INTERNAL_TOKEN:
+        return
+    try:
+        with httpx.Client(timeout=180.0) as client:
+            response = client.post(
+                f"{OPS_API_URL}/api/v1/agents/internal/tick",
+                headers={"X-Ops-Internal-Token": OPS_INTERNAL_TOKEN},
+            )
+        print(f"[worker] agentic tick {response.status_code}: {response.text[:200]}", flush=True)
+    except Exception as exc:
+        print(f"[worker] agentic tick ERROR: {exc}", flush=True)
+
+
 def check_integration_gap() -> None:
     if not OPS_INTERNAL_TOKEN:
         return
@@ -83,6 +99,7 @@ def main() -> None:
     print("[worker] started", flush=True)
     last_audit = 0.0
     last_lead_sync = 0.0
+    last_agentic = 0.0
     while True:
         event = redis_client.rpop("ops:events")
         if event:
@@ -96,6 +113,9 @@ def main() -> None:
             sync_stale_leads()
             check_integration_gap()
             last_lead_sync = now
+        if now - last_agentic >= AGENTIC_INTERVAL_SEC:
+            agentic_tick()
+            last_agentic = now
         time.sleep(WORKER_INTERVAL)
 
 

specs/029-agentic-ops-runbooks/contracts/agent-platform-api.md

@@ -0,0 +1,48 @@
+# Agent Platform API — Spec 029
+
+Base: `https://api.ops.ligbox.com.br/api/v1/agents` (prod)  
+Staging: `http://10.10.10.122:8180/api/v1/agents`
+
+## GET /health
+
+```json
+{
+  "status": "ok",
+  "tier": "t1",
+  "ollama": true,
+  "ollama_url": "http://10.10.10.123:11434",
+  "model": "qwen2.5:7b-instruct",
+  "embed_model": "nomic-embed-text"
+}
+```
+
+## POST /internal/tick
+
+Headers: `X-Ops-Internal-Token: {OPS_INTERNAL_TOKEN}`
+
+Response:
+
+```json
+{
+  "ok": true,
+  "kb_indexed": 65,
+  "runs": [{"ok": true, "scenario_id": "desk.api.health", "status": "ok", "findings_count": 0}],
+  "total": 9
+}
+```
+
+## POST /chat
+
+Headers: `Authorization: Bearer {jwt}`
+
+Body:
+
+```json
+{"question": "O que fazer se gap webhook > 15min?", "include_findings": true}
+```
+
+Response:
+
+```json
+{"answer": "...", "model": "qwen2.5:7b-instruct", "kb_hits": 3}
+```

specs/029-agentic-ops-runbooks/quickstart.md

@@ -0,0 +1,62 @@
+# Quickstart — Spec 029 Agentic Ops
+
+## Staging (homologação — portas 8180/8192)
+
+```bash
+ssh root@10.10.10.122
+cd /opt/ligbox-ops-platform-staging
+git fetch && git checkout 029-agentic-ops-runbooks && git pull
+cp .env.staging.example .env   # ajustar tokens
+docker compose -f docker-compose.agentic-staging.yml up -d --build
+```
+
+### Validar T0
+
+```bash
+curl -s http://10.10.10.122:8180/api/health | jq .
+curl -s http://10.10.10.122:8180/api/v1/agents/health | jq .
+# Esperado: tier t1 se AGENTIC_LLM_ENABLED=true e Ollama OK
+
+curl -s -X POST http://10.10.10.122:8180/api/v1/agents/internal/tick \
+  -H "X-Ops-Internal-Token: SEU_TOKEN" | jq .
+```
+
+### Validar T1 (Ollama VM123)
+
+```bash
+ssh root@10.10.10.123 'curl -s http://127.0.0.1:11434/api/tags'
+# Esperado: qwen2.5:7b-instruct, nomic-embed-text
+```
+
+### Validar chat (com JWT Desk)
+
+```bash
+TOKEN=$(curl -s -X POST http://10.10.10.122:8180/api/v1/auth/login \
+  -H 'Content-Type: application/json' \
+  -d '{"username":"root","password":"..."}' | jq -r .access_token)
+
+curl -s -X POST http://10.10.10.122:8180/api/v1/agents/chat \
+  -H "Authorization: Bearer $TOKEN" \
+  -H 'Content-Type: application/json' \
+  -d '{"question":"Como validar FOSSBilling na VM123?"}' | jq .
+```
+
+## Checklist homologação
+
+- [ ] `/api/v1/agents/health` → 200, ollama true  
+- [ ] Tick interno → runs para 9 cenários  
+- [ ] Findings gravados em SQLite staging  
+- [ ] E-mail teste em finding critical (opcional)  
+- [ ] UI Agentic Ops no Desk staging `:8192`  
+- [ ] Chat copiloto responde pt-BR  
+- [ ] Produção `:8080` intacta (versão anterior)
+
+## Promover produção
+
+Somente após checklist:
+
+```bash
+cd /opt/ligbox-ops-platform
+git checkout 029-agentic-ops-runbooks && git pull
+docker compose -f docker-compose.mvp.yml up -d --build api worker frontend
+```

specs/029-agentic-ops-runbooks/spec.md

@@ -0,0 +1,118 @@
+# Spec 029 — Agentic Ops Runbooks (T0 → T1)
+
+**Criado:** 2026-06-20  
+**Solicitado por:** Roger  
+**Status:** Homologação staging (branch `029-agentic-ops-runbooks`)  
+**Prioridade:** P1 (backlog AG-1)  
+**Sistemas:** VM122 (orquestração) · VM123 (Ollama LLM) · VM112/104/Proxmox/pfSense (alvos)
+
+---
+
+## Resumo
+
+Camada **Agentic Ops** para vigilância 24/7, checks determinísticos (T0), advisor LLM local (T1), e-mail em findings críticos, e copiloto contextual no Desk.
+
+| Tier | Motor | Onde |
+|------|-------|------|
+| **T0** | Checks HTTP/SQLite + fallback texto | VM122 API + worker |
+| **T1** | Ollama `qwen2.5:7b-instruct` + RAG specs | VM123 `:11434` |
+
+**Produção Desk:** `8080` / `8091` — **não alterado** nesta entrega.  
+**Staging homologação:** `8180` / `8192` — stack isolada (`docker-compose.agentic-staging.yml`).
+
+---
+
+## Agentes lógicos (implementação 029)
+
+| ID | Papel | Função |
+|----|-------|--------|
+| `sentinel` | Health/API | Cenários desk, wizard, pfSense, proxmox, ollama, VM123 |
+| `dispatcher` | Funil | Tickets onboarding travados |
+| `curator` | KB | Indexa `/specs/**/*.md` em SQLite |
+| `advisor` | T1 | Sugestões human_action + `/chat` copiloto |
+| `orchestrator` | Tick | Worker cron — dispara todos os cenários |
+
+Mapeamento futuro Spec 027 A0–A7 permanece na governança RBAC; esta spec entrega o **MVP operacional**.
+
+---
+
+## Cenários (registry.yaml)
+
+1. `desk.api.health` — Desk VM122  
+2. `wizard.vm112.bundle` — VM112 API + portal  
+3. `pfsense.api.system` — pfSense via Traefik  
+4. `funnel.stuck.onboarding` — tickets >24h  
+5. `integration.webhook.gap` — gap VM112→122  
+6. `proxmox.cluster` — VMs 112/122/123/104  
+7. `ollama.vm123.health` — LLM backend  
+8. `vm123.finance.stack` — FOSS + Odoo  
+9. `vm123.openpanel.bridge` — bridge hosting  
+
+---
+
+## API (`/api/v1/agents/*`)
+
+| Método | Path | Auth |
+|--------|------|------|
+| GET | `/health` | público |
+| GET | `/scenarios` | ops view |
+| GET | `/findings` | ops view |
+| POST | `/findings/{id}/ack` | ops view |
+| GET | `/action-log` | ops view |
+| POST | `/runs/{scenario_id}` | super_admin, ops_lead, agentic_operator |
+| POST | `/chat` | ops view (T1 copiloto) |
+| POST | `/internal/tick` | token interno / cron worker |
+
+---
+
+## Worker
+
+- `AGENTIC_INTERVAL_SEC=300` (5 min)  
+- `POST /api/v1/agents/internal/tick` via `OPS_INTERNAL_TOKEN`
+
+---
+
+## Notificações
+
+- **E-mail:** findings `high`/`critical` → `DESK_ROOT_NOTIFY_EMAIL`  
+- **ntfy:** opcional via `DESK_OPS_NTFY_TOPIC`
+
+---
+
+## Variáveis `.env`
+
+```bash
+AGENTIC_LLM_ENABLED=true
+OLLAMA_BASE_URL=http://10.10.10.123:11434
+AGENTIC_LLM_MODEL=qwen2.5:7b-instruct
+AGENTIC_EMBED_MODEL=nomic-embed-text
+AGENTIC_INTERVAL_SEC=300
+AGENTIC_SPECS_ROOT=/opt/ligbox-ops-platform/specs
+AGENTIC_CRITICAL_VMIDS=112,122,123,104
+VM123_IP=10.10.10.123
+OPENPANEL_BRIDGE_URL=http://10.10.10.123:18087
+```
+
+---
+
+## Homologação
+
+```bash
+# Staging VM122 (portas isoladas)
+cd /opt/ligbox-ops-platform-staging
+docker compose -f docker-compose.agentic-staging.yml up -d --build
+curl -s http://10.10.10.122:8180/api/v1/agents/health
+curl -s -X POST http://10.10.10.122:8180/api/v1/agents/internal/tick \
+  -H "X-Ops-Internal-Token: $OPS_INTERNAL_TOKEN"
+```
+
+Promover para produção apenas após checklist `quickstart.md`.
+
+---
+
+## Documentos relacionados
+
+- Spec **027** — RBAC `agentic_operator`, A0–A7 governança  
+- Spec **019** — Console, políticas R0–R3  
+- `contracts/agent-platform-api.md`  
+- `quickstart.md`