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Spec 001 — Feature Specification: Webhook VM112 → Ops Platform Spec 002 — Feature Specification: Integrações externas — Wazuh (002) Spec 003 — Feature Specification: Desk Auth & RBAC (003) Spec 004 — Feature Specification: Desk Account Management & Registration (004) Spec 004 — Feature Specification: Funil de Onboarding Completo (004) Spec 007 — Feature Specification: Push Mobile & Web — Ligbox Ops (007) Spec 009 — Feature Specification: Audit Overview Dashboard (009) Spec 010 — Feature Specification: Desk Assist & Takeover — Intervenção Técnica (010) Spec 010 — SPEC — Integração Validação Admin Domínios Virtuais (Wizard VM112 + Desk VM122) Spec 011 — Feature Specification: Integração OTRS — VM112 ↔ OTRS (011) Spec 011 — SPEC / BACKLOG — Validação Mail TLS no Wizard (IMAP :993 + Cert Multi-SAN) Spec 012 — Feature Specification: Onboarding Abandonado → Lead CRM (012) Spec 013 — Feature Specification: Migração de E-mail entre Servidores (013) Spec 014 — Feature Specification: Relógio por fase — Onboarding VM112 (014) Spec 015 — Feature Specification: Registry de Módulos Desk (015) Spec 016 — Feature Specification: Pré-preenchimento Self-Service → Wizard (016) Spec 017 — Feature Specification: Domínios VM112 — Purge & Histórico (017) Spec 018 — Feature Specification: Orquestração de Serviços — Cliente & Catálogo (018) Spec 019 — Feature Specification: Ligbox Ops Console — Operação Activa (019) Spec 019 — Feature Specification: Migração E-mail Legado — Execução VM122 (019) Spec 020 — ~~Spec 020~~ — Consolidada na Spec 017 v2 Spec 021 — Feature Specification: Cibersegurança do Wizard — Telemetria em Tempo Real (021) Spec 022 — Spec 022 — Libertar e-mail bloqueado (ACCOUNT_EXISTS) Spec 023 — Spec 023 — Cobrança recorrente & visibilidade Desk (empresa / billing) Spec 024 — Spec 024 — FOSSBilling + OpenPanel + Odoo 16 (VM123) Spec 025 — Spec 025 — Onboarding contínuo (sem gaps) Spec 026 — Spec 026 — Purge VM112: validação Traefik pós-remoção (CT114) Spec 027 — Spec 027 — Matriz de Acesso por Função (Time Ligbox) Spec 028 — Spec 028 — OpenPanel CE Ligbox Re-engenharia (Enterprise Local) Spec 029 — Spec 029 — Agentic Ops Runbooks (T0 → T1) Spec 029 — Spec 029 — Tickets Workspace (Motor de Tickets) Spec 030 — Spec 030 — Agentic Ops UI (Mission Board) Spec 031 — Spec 031 — Ligbox Spec Hub Portal (CT130) Spec 032 — Spec 032 — Purge domínio: autorização extra (códigos Infra) Spec 033 — Spec 033 — Desk Infra Console UI (process cards) Spec 034 — Spec 034 — Nextcloud + E-mail VM112 (ampliar capacidade Carbonio) Spec 035 — Spec 035 — Bundles Ligbox Mail (FOSSBilling + OpenPanel + Nextcloud) Spec 035 — Spec 035 — Ligbox Watchman (vigilância contínua + alertas) Spec 036 — Spec 036 — Backstage TechDocs + Spec Kit Companion (stack duplo) Spec 037 — Spec 037 — DNS multi-conta Cloudflare + BYO + Registrador Spec 038 — Spec 038 — Proxy mail.nutranik.com (VM108 via VM112) Spec 039 — Spec 039 — Catálogo Mestre de Autorização Ligbox OPS Spec 040 — Spec 040 — Desk Design System v0.13 (UI Operacional) Spec 041 — Spec 041 — Central Operacional (Operational Feed) Spec 042 — Spec 042 — Ligbox NetTools Portal (`nettools.ligbox.com.br`) Spec 043 — Spec 043 — Sincronização Cliente: Wizard → Desk → FOSS → OpenPanel → Odoo Spec 044 — Spec 044 — Sincronização Tickets: Portal ↔ Desk ↔ FOSS

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Spec 001 — Feature Specification: Webhook VM112 → Ops Platform

Spec 002 — Feature Specification: Integrações externas — Wazuh (002)

Spec 003 — Feature Specification: Desk Auth & RBAC (003)

Spec 004 — Feature Specification: Desk Account Management & Registration (004)

Spec 004 — Feature Specification: Funil de Onboarding Completo (004)

Spec 007 — Feature Specification: Push Mobile & Web — Ligbox Ops (007)

Spec 009 — Feature Specification: Audit Overview Dashboard (009)

Spec 010 — Feature Specification: Desk Assist & Takeover — Intervenção Técnica (010)

Spec 010 — SPEC — Integração Validação Admin Domínios Virtuais (Wizard VM112 + Desk VM122)

Spec 011 — Feature Specification: Integração OTRS — VM112 ↔ OTRS (011)

Spec 011 — SPEC / BACKLOG — Validação Mail TLS no Wizard (IMAP :993 + Cert Multi-SAN)

Spec 012 — Feature Specification: Onboarding Abandonado → Lead CRM (012)

Spec 013 — Feature Specification: Migração de E-mail entre Servidores (013)

Spec 014 — Feature Specification: Relógio por fase — Onboarding VM112 (014)

Spec 015 — Feature Specification: Registry de Módulos Desk (015)

Spec 016 — Feature Specification: Pré-preenchimento Self-Service → Wizard (016)

Spec 017 — Feature Specification: Domínios VM112 — Purge & Histórico (017)

Spec 018 — Feature Specification: Orquestração de Serviços — Cliente & Catálogo (018)

Spec 019 — Feature Specification: Ligbox Ops Console — Operação Activa (019)

Spec 019 — Feature Specification: Migração E-mail Legado — Execução VM122 (019)

Spec 020 — ~~Spec 020~~ — Consolidada na Spec 017 v2

Spec 021 — Feature Specification: Cibersegurança do Wizard — Telemetria em Tempo Real (021)

Spec 022 — Spec 022 — Libertar e-mail bloqueado (ACCOUNT_EXISTS)

Spec 023 — Spec 023 — Cobrança recorrente & visibilidade Desk (empresa / billing)

Spec 024 — Spec 024 — FOSSBilling + OpenPanel + Odoo 16 (VM123)

Spec 025 — Spec 025 — Onboarding contínuo (sem gaps)

Spec 026 — Spec 026 — Purge VM112: validação Traefik pós-remoção (CT114)

Spec 027 — Spec 027 — Matriz de Acesso por Função (Time Ligbox)

Spec 028 — Spec 028 — OpenPanel CE Ligbox Re-engenharia (Enterprise Local)

Spec 029 — Spec 029 — Agentic Ops Runbooks (T0 → T1)

Spec 029 — Spec 029 — Tickets Workspace (Motor de Tickets)

Spec 030 — Spec 030 — Agentic Ops UI (Mission Board)

Spec 031 — Spec 031 — Ligbox Spec Hub Portal (CT130)

Spec 032 — Spec 032 — Purge domínio: autorização extra (códigos Infra)

Spec 033 — Spec 033 — Desk Infra Console UI (process cards)

Spec 034 — Spec 034 — Nextcloud + E-mail VM112 (ampliar capacidade Carbonio)

Spec 035 — Spec 035 — Bundles Ligbox Mail (FOSSBilling + OpenPanel + Nextcloud)

Spec 035 — Spec 035 — Ligbox Watchman (vigilância contínua + alertas)

Spec 036 — Spec 036 — Backstage TechDocs + Spec Kit Companion (stack duplo)

Spec 037 — Spec 037 — DNS multi-conta Cloudflare + BYO + Registrador

Spec 038 — Spec 038 — Proxy mail.nutranik.com (VM108 via VM112)

Spec 039 — Spec 039 — Catálogo Mestre de Autorização Ligbox OPS

Spec 040 — Spec 040 — Desk Design System v0.13 (UI Operacional)

Spec 041 — Spec 041 — Central Operacional (Operational Feed)

Spec 042 — Spec 042 — Ligbox NetTools Portal (`nettools.ligbox.com.br`)

Spec 043 — Spec 043 — Sincronização Cliente: Wizard → Desk → FOSS → OpenPanel → Odoo

Spec 044 — Spec 044 — Sincronização Tickets: Portal ↔ Desk ↔ FOSS

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[spec-012] **T033** Documentação quickstart operacional — **T033** Documentação quickstart operacional

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spec-012

#238 opened 2026-07-02 14:03:54 +00:00 by roger Spec 012 — Feature Specification: Onboarding Abandonado → Lead CRM (012)

[spec-012] **T032** Webhook CRM inbound — lead_converted / lead_lost — **T032** Webhook CRM inbound — lead_converted / lead_lost`

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spec-012

#237 opened 2026-07-02 14:03:52 +00:00 by roger Spec 012 — Feature Specification: Onboarding Abandonado → Lead CRM (012)

[spec-012] **T031** Integração Odoo CRM (lead export idempotente por t — **T031** Integração Odoo CRM (lead export idempotente por ticket_id`)

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spec-012

#236 opened 2026-07-02 14:03:51 +00:00 by roger Spec 012 — Feature Specification: Onboarding Abandonado → Lead CRM (012)

[spec-012] **T030** Decisão Roger: canal chat (widget / tablet / outro) — **T030** Decisão Roger: canal chat (widget / tablet / outro)

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spec-012

#235 opened 2026-07-02 14:03:50 +00:00 by roger Spec 012 — Feature Specification: Onboarding Abandonado → Lead CRM (012)

[spec-012] **T023** Template e-mail recuperação (VM108 Postfix) — **T023** Template e-mail recuperação (VM108 Postfix)

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spec-012

#234 opened 2026-07-02 14:03:48 +00:00 by roger Spec 012 — Feature Specification: Onboarding Abandonado → Lead CRM (012)

[spec-012] **T022** Spec 007: push «lead abandonado» → ops_lead — **T022** Spec 007: push «lead abandonado» → ops_lead

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spec-012

#233 opened 2026-07-02 14:03:47 +00:00 by roger Spec 012 — Feature Specification: Onboarding Abandonado → Lead CRM (012)

[spec-012] **T021** POST /api/v1/crm/leads/{ticket_id}/promote — prom — **T021** POST /api/v1/crm/leads/{ticket_id}/promote — promoção manual

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spec-012

#232 opened 2026-07-02 14:03:46 +00:00 by roger Spec 012 — Feature Specification: Onboarding Abandonado → Lead CRM (012)

[spec-012] **T020** POST /api/v1/crm/leads/{ticket_id}/contact — log — **T020** POST /api/v1/crm/leads/{ticket_id}/contact — log outreach

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spec-012

#231 opened 2026-07-02 14:03:44 +00:00 by roger Spec 012 — Feature Specification: Onboarding Abandonado → Lead CRM (012)