ligbox-ops-platform/specs/003-desk-auth-rbac/data-model.md

Data Model: Desk Auth & RBAC (003)

---

desk_users (nova tabela)

Coluna	Tipo	Obrigatório	Descrição
id	INTEGER PK	sim	auto
username	TEXT UNIQUE	sim	root, admin, mini, noc
password_hash	TEXT	sim	bcrypt
role	TEXT	sim	super_admin | ops_lead | technician | noc
display_name	TEXT	não	ex. "Roger" para root
active	INTEGER	sim	1=activo, 0=desactivado
last_login_at	TEXT ISO8601	não	UTC
created_at	TEXT ISO8601	sim	UTC
updated_at	TEXT ISO8601	sim	UTC

Seed inicial

username	role	display_name	active
root	super_admin	Roger	1
admin	ops_lead	Chefe Ops	1
mini	technician	Suporte	1
noc	noc	NOC	1

---

tickets (alteração)

Coluna nova	Tipo	Descrição
assigned_to	TEXT NULL	username do técnico responsável
assigned_at	TEXT ISO8601 NULL	quando foi atribuído

Migration SQL:

ALTER TABLE tickets ADD COLUMN assigned_to TEXT;
ALTER TABLE tickets ADD COLUMN assigned_at TEXT;

---

JWT payload

Claim	Tipo	Descrição
sub	string	username
role	string	role actual
exp	int	unix expiry
iat	int	issued at

Exemplo decodificado:

{
  "sub": "admin",
  "role": "ops_lead",
  "exp": 1749570000,
  "iat": 1749541200
}

---

Login request / response

POST /api/v1/auth/login

Request:

{
  "username": "admin",
  "password": "805353"
}

Response 200:

{
  "access_token": "eyJ...",
  "token_type": "bearer",
  "expires_in": 28800,
  "username": "admin",
  "role": "ops_lead",
  "display_name": "Chefe Ops"
}

Response 401:

{
  "detail": "invalid credentials"
}

---

Role enum

super_admin > ops_lead > technician > noc

Ordem hierárquica usada apenas para UI; permissões são explícitas na matriz (não herança automática).

---

Permission helpers (lógica)

def can_read_tickets(role: str) -> bool:
    return role in ALL_ROLES

def can_patch_ticket(role: str, ticket: dict, username: str) -> bool:
    if role in ("super_admin", "ops_lead"):
        return True
    if role == "technician":
        assignee = ticket.get("assigned_to")
        return assignee is None or assignee == username
    return False  # noc

def can_run_audit(role: str) -> bool:
    return role in ("super_admin", "ops_lead")

def can_manage_users(role: str) -> bool:
    return role == "super_admin"

def should_mask_ticket(role: str) -> bool:
    return role == "noc"

---

Masked ticket (noc view)

Campos removidos ou substituídos em company_profile:

Campo original	Valor noc
tax_id	***
address	{}
email_billing	***
email_legal	***
phone_landline	***
billing_state	omitido
payload.funnel_notes[].data.company_profile	mascarado recursivo

---

State: login session (client)

sessionStorage:
  ligbox_ops_token: "<jwt>"
  ligbox_ops_user: {"username","role","display_name","expires_at"}

Logout: clear sessionStorage → redirect /login.html

---

Endpoints auth (novos)

Method	Path	Auth	Roles
POST	/api/v1/auth/login	público	—
POST	/api/v1/auth/logout	JWT	all
GET	/api/v1/auth/me	JWT	all
GET	/api/v1/auth/users	JWT	super_admin
PATCH	/api/v1/auth/users/{username}	JWT	super_admin